Why Use Us
Why Use Us
At Kingdom & Cruise Travel, we believe your vacation deserves thoughtful planning from someone who truly understands the magic behind them. Whether you’re dreaming of your first visit to Walt Disney World Resort, setting sail with Disney Cruise Line, or exploring Disney destinations around the world, our team of Disney specialists is here to guide you every step of the way.
What truly sets our advisors apart is the care we put into building our team. We intentionally select agents who are passionate about Disney and committed to delivering exceptional service, then invest in ongoing specialized training to keep their knowledge sharp and current. Our advisors maintain strong relationships with Disney sales and supplier partners, stay immersed in the latest updates and strategies, and regularly travel to the destinations themselves so they can provide firsthand insight you simply can’t get from a website.
Because the best Disney vacations aren’t just planned—they’re carefully crafted by people who know the magic firsthand.
See what some of our clients have to say:
To say Katie is the best is an absolute understatement! She went above and beyond to ensure a truly magical experience. She was incredibly communicative, organized and helpful. All reservations were booked and coordinated with tentative plans and tons of options and suggestions. She took the time to provide a “Disney tutorial” and walk me through our itinerary and familiarize me with the app. When we arrived we hit the ground running and had the best time knowing our safety net, Katie was only a message away for questions/concerns. As first time Disney goers having a planner was invaluable and I cannot imagine one more incredible than Katie!
From the first conversation with my family about our preferences to the minute we finished our vacation, Jen was unbelievably responsive. She took each family member’s wishes for what food to eat and what type of ride we wanted into account and planned a flawless vacation for all of us! She made it so we were never waiting for rides or food. We went on every ride we wanted and saw all the best shows. It was all planned so that we were never zig-zagging around the park and getting exhausted because of having to run to the next thing. She arranged for my milestone birthday to be celebrated by cast members. There were just so many magical moments where we said out loud as a family that it had to have been arranged by Jen. Hearing my teenagers say it was the best vacation we’ve ever taken is the highest compliment Jen can get. I highly recommend anyone let Jen take the stress and worry out of planning a vacation. We just had to show up, throw on our ears and have a worry-fee, perfectly amazing time!!
Jennifer helped plan a family vacation for us recently. There were single ladies like me and my cousin that wanted to go out and experience drinking around the world and other adult events. There was also my brother’s family who had two younger children. And my mother who is sensitive to the heat -- did I mention we were going in August! Jen was able to navigate all of our needs and work to arrange a trip that accomplished everyone’s wishes and goals for the trip!
Honestly any review I give about Jennifer is an understatement. She was not only attentive to every aspect of what we wanted out of a vacation, she gave us tips and suggestions that worked perfectly within our budget and vision of the perfect Disney vacation. We booked last minute to get the free dining, and I wasn't sure if I would be able to get a room, since a lot of resorts had reached their max on the package. She was able to find us a room in Coronado Springs, which is now my most favorite resort I've ever been to. We decided at the last minute to have a character breakfast at Crystal palace. I could not find one in the time period we wanted, Jennifer found us a reservation in the exact time frame we wanted. There are many stories like this, where she just came in clutch for us.
Jennifer made us feel like we were the only clients she was working with, and everything we wanted was taken care of. I recommend her to anyone booking a Disney trip, whether you are a Disney veteran or a first timer. The best part is that her services are free to you.
We are expecting a little one soon, and you better believe when we are ready for our next trip for 3, she will be the person we go to!
Working with Juliana on our first family Walt Disney World trip was as easy as it was fun!
Juliana listened to our wishlist items for the trip and delivered on all of them, whether it was finding a budget-friendly hotel or securing fastpasses for must see attractions. When our in-laws decided to join us on our trip, Juliana seamlessly added them to our itinerary and secured us all additional discounts at the same time!
Her time and attention in ensuring each and every vacation she plans is truly magical is evident from the start. She prepared a detailed itinerary for us, which we followed to a "T," and things could not have gone more smoothly. We rode every ride and ordered every meal exactly as she suggested and were not led astray. Thanks to her help, we focused on having fun and making memories, instead of thinking about where to go next or how to navigate long lines for food.
When you work with Juliana, you get a professional Disney travel planner who is eager to make your trip the best it can be. No detail is too small...and with no added cost to booking through Juliana, you only stand to benefit from her expertise and extensive knowledge. I cannot recommend her services enough!
I like to call Betty Captain Disney. She knows everything and anything regarding Disney. She is beyond knowledgeable from Parks to Cruises. Betty will go above and beyond to make sure you get that Magical ✨Experience. Betty is extremely detailed oriented. She is the only one I trust when it comes to traveling to Disney. We love you Betty and can’t wait to plan our trip with you.
Nicky Balda is worth her weight in gold! Answered a million questions and guided us all the way!
Betty Harrell worked with me and my family in celebration of my sisters 30th birthday. She answered all of our questions and gave us some great suggestions for Epcot where we’ll be celebrating. Can’t wait to use her services again in the future!
I just wanted to reach out and let you know just how amazing my experience with Betty has been. She has planned 3 of my trips so far 2 to Walt Disney World in Orlando and 1 for a Disney cruise that I will be going on in November of 2022. She has been so helpful and informative every step of the way. I will never plan another Disney trip without her help. She is just awesome!
Had such a wonderful experience with Lee from Kingdom and Cruise Travel. He was always there to help give us recommendations and follow along with us during our stay. He even helped make the COVID testing experience as smooth as possible. It was the best experience we have ever had with a travel agent! Thank you so much Lee!!
Honestly the best experience from start to finish. Lee was super friendly, very responsive and made sure our trip went smoothly. He is truly amazing at what he does and treated us like family. Always went above and beyond to make sure we kept up with the Disney trends, which places to go and took the time to explain anything we needed.
Even on vacation he made sure we were all taken care of and if we had questions always recommending.
Honestly couldn’t have asked for better and me and my fiancée are truly grateful for everything. Can’t wait to speak to Lee again about upcoming trips.
Highly recommend Lee to anyone.
We trusted Katie with our family’s first trip to Disney World and we would emphatically endorse and recommend her to anyone looking to hand over the time and stress of planning an awesome trip to a true professional. Thank you again Katie for making our vacation magical.
We had a great week at the most magical place on earth. A special thank you to Nicky Balda for planning our trip over Disney marathon weekend in less than two months from start to finish. We are proof that you definitely don't need to worry if you have a short timeline.......you can still have the best time, and she can help!
This day has been amazing Nicky, Thank you for all of your help. So many questions come up and knowing that I can talk to you and you can troubleshoot for me has made this trip worry free for us. We will be booking through you again!
Amanda planned our vacation form start to finish she did the most amazing job. I have no idea how she did it but it was amazing from arrival checking in to every ride and dinners with no problems at all. Absolutely amazing how she planned it and the dinners at the times she did and we never had to wait. We are using her to plan your next vacation in October.
We just got back from Disney World last week and I have got to say… I WOULD HAVE BEEN LOST AND CRYING WITHOUT AMANDA’S HELP!!!!
I have never been to Disney before and was feeling super overwhelmed. Amanda gave me clear directions on what I needed to make sure I completed first. Her suggestions on which parks and rides would be good for my 8 year old was so helpful for me as a newbie! (Her cute kids also give good suggestions on rides and snacks).
Amanda gave some money saving tips, time saving tips, and helped me figure out transportation to and from the airport and parks!
Amanda also checked in with me right before the trip and while on the trip PLUS was super helpful with any questions I had while I was there. I was nervous about being the only adult on the trip for the first time, but Amanda definitely helped me not feel alone!!
Thanks, Amanda!
Allie was very friendly and knowledgeable of Disney experiences. Her planning services were truly incredible.
Betty was amazing in planning our cruise. She navigated us through the COVID protocols with ease and made our family vacay a breeze!! 5 stars. Highly recommend for all your travel needs!!
I wanted to send in a quick message singing the praises of Betty Harrell. She was incredibly helpful in planning our first Disney family vacation. Betty gave us such detailed, thorough information regarding resorts, parks and other Disney details so we were able to make the best decisions for our family trip. She was always quick to respond and stayed on top of everything for us from dining reservations, park tickets, MagicBand and Disney Genie + questions. The list goes on. We would not have been able to have the trip we did without Betty's hard work. Everything Betty recommended was perfect! I am so glad we used her services and most definitely would again in the future!
Betty was amazing in planning our cruise. She navigated us through the COVID protocols with ease and made our family vacay a breeze. 5 stars. Highly recommend for all your travel needs!
My family and I (all 22 of us) just got back from our Disney cruise! Betty helped us ALL every step of the way. She kept us updated on the ever changing procedures and even made sure we had a welcome letter waiting in our room. I can't be sure, but I'm pretty sure she snuck in telling them it was my birthday too because they sang to me the first night of the cruise. We had an absolute blast and I cannot wait to book my next vacation with Betty!
Betty is amazing! She answered all my crazy questions even when I was in panic mode at 10pm or 6am. We already got in touch with her for a quote for our next vacation!
Katie did a great job taking care of us before, during and after our trip. This was our first time using a lot that Disney has to offer and she walked us through it all and made this a great trip!
Amanda was beyond incredible to work with and hands down one of the best parts of our trip. I had not been to Disney since I was a child, so planning this family vacation seemed overwhelming. I stumbled across Amanda's name and contact information on my local Next-Door App. On a whim I decided to give her a call and she made the magic happen. Amanda planned everything from our lodging (calling the Animal Kingdom Lodge numerous times to request a Savannah view room for my kids) to our meals and excursions.
We are so grateful for Katie’s help!! Katie took all the stress of planning a Disney trip off our shoulders! She is a great communicator, and knows Disney extremely well. She uses her wealth of knowledge to make your vacation the best it could possibly be. She is very thorough in all the details, which was super helpful when traveling with young kids. She tailored our trip to us and our trip was 100x better with Katie’s help than it would have been if we planned it ourselves. She is super easy to work with. Walked us through every step and took time to answer every question. Always a text away even when we were at the park! Completely takes away the burden of planning a Disney vacation. Everyone that goes to Disney needs Katie!
Katie's service was top notch with all the help while there, with all the texts and emails we sent. I am so grateful I had you as you were not only our problem solver, but are now forever our agent to use for all traveling needs. I can not thank you enough for all you did for us.
“Allie goes above and beyond to make your Disney experience the best it can be. Her knowledge of Disney is quite evident. She knows what you want before you do! She responds quickly, which is just another example of her professionalism”
"Allie handled everything for us! We just had to show up and have an amazing time on our vacation. All the hard work was done for us! It was great knowing everything was done and it let us enjoy every moment of our trip, without the extra worry of things. She helped make our trip special, our favorite being the Very Merry Christmas Event that she booked for us."
If you've ever gone to Disney, then you know how overwhelming planning can be. This time I knew I would be focused on running, so I took a backseat and let Allie do all the things. And I cannot stress enough how much it was worth it. She answered my endless questions, got us the reservations we wanted and made the best recommendations. If you're in market for a Disney Travel Agent, please use Allie - you will NOT regret it
Allie was timely, a great communicator, equally excited as us, and took SO MUCH of the stress off that comes with planning a Disney vacation long before you ever get to Disney! We truly loved using Allie and plan to use her for all our future Disney adventures! I can’t wait to continue telling others about Allie when they ask me for “Disney advice” - my best advice now is to CONTACT ALLIE!!